“Why do we all say we prefer honesty but rarely give that courtesy to others? Maybe in our hearts we all want to give others honesty, but in practice it’s just too damn hard. Honesty is confrontational. Crafting the ‘honest’ message takes a lot of time and thought. And no matter how delicately you do it, it feels cold and mean to reject someone. It’s just easier on many levels to say nothing or pretend to be busy until people get the picture.”

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