I think the two fundamental issues were that Donald Trump doesn't read anything. Let me accent that—anything. Nothing. If you're working for the president of the United States, that's an odd position because how do you get information to him? That's already a major hurdle. But then there's the second hurdle—that not only does he not read; he doesn't listen. So it becomes from Day 1, the crisis of the presidency: You can't tell him anything.
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