“It was a lot easier to listen to the scientists and the lawyers because the scientists and the lawyers can provide pages and pages of documentation supporting their conclusions. I think that approach is a mistake, and if we are to learn to improve the quality of the decisions we make, we need to accept the mysterious nature of our snap judgments. We need to respect the fact that it is possible to know without knowing why we know and accept that – sometimes – we’re better off that way”
— Malcom Gladwell, Blink: The Power of Thinking Without Thinking
Tagged: Decisions, Gut, Instincts
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Blink: The Power of Thinking Without Thinking

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