“The untrustworthy do not wear special shirts, or marks on their foreheads, and the fact that we must often make crucial decisions about other people based on not much more than guesswork leads us to irrational strategies that readily become lifelong superstitions.”— Martha Stout, amazon.com
“The most reliable sign, the most universal behavior of unscrupulous people is not directed, as one might imagine, at our fearfulness. It is, perversely, an appeal to our sympathy.”— Martha Stout, amazon.com