“Apologies are meaningless without action to rectify the harm done and prevent a repetition of the problem.”— N. K. Jemisin, twitter.com
“I didn't mean it. I was just angry at something. I didn't mean I didn't love you.”— Ernest Hemingway, amazon.com
“I know it’s dangerous to think like this, but a big part of me wonders what would have happened if you just said you were sorry;”— Schuyler Peck, rasharuby.tumblr.com
“It was touching, that bit where he [Topper Headon] apologised to the group for getting addicted to hard drugs and screwing up the group. He'd never apologised before.”— Joe Strummer, theguardian.com
“If you've done something wrong in your dealings with another person, it's as if there's an infection in your relationship. A good apology is like an antibiotic ; a bad apology is like rubbing salt in the wound.”— Randy Pausch, amazon.com
“Sorry doesn’t take things back, but it pushes things forward. It bridges the gap. Sorry is a sacrament. It’s an offering. A gift.”— Craig Silvey, amazon.com